Behind the Scenes

Behind Every Safari

A seamless safari looks effortless — but it isn't. Here's what our operations team does before, during, and after your trip to make sure everything runs perfectly.

Before you travel

Visa guidance tailored to your nationality and itinerary
Travel insurance recommendations with safari-specific coverage
Packing list customised to your destinations and season
Pre-trip briefing document with every detail and contact number
Lodge and camp confirmations verified 72 hours before departure

While you travel

24/7 operations desk monitoring every transfer and check-in
Guide-to-base radio coordination for wildlife sightings and route changes
Weather-triggered itinerary pivots (alternative parks, adjusted timings)
Emergency medical evacuation protocols pre-registered with AMREF
Daily vehicle checks and backup vehicle on standby within 2 hours

After you return

Post-trip feedback form to improve future safaris
Photo and video sharing from your guide (where available)
Referral credits for friends and family bookings
Priority rebooking for returning guests
Updated recommendations when you're ready for your next trip

You see the wildlife. We see the logistics.

That's the invisible work behind every Imara safari — and it's why our travellers come back.

Continue exploring the Imara world

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Behind Every Safari

Before you travel

While you travel

After you return

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Behind Every Safari

Before you travel

While you travel

After you return